Contact Us

We’re here to help you get the best night’s sleep – at home.

Our friendly customer service teams are here to help with any purchase queries relating to your purchase. Give us a call, send us an email, or check out our FAQs first to see if we have the answer.

Contact Us

Frequently asked

Find answers to our most commonly asked questions in our dedicated FAQs hub

FAQs

Beds, Mattresses and Headboards

For all questions about beds, mattresses or headboards, please get in touch with:

Silentnight Group Ltd
Tel: 0333 010 3103
Email: premierinn@silentnight.com

Pillows, Duvets, and Protectors

For all enquiries relating to bedding products, please contact our bedding partner:

Sartex Quilts & Textiles
Tel: 01706 357490
Email: bedding@sartexquilts.co.uk

For information regarding your stay

For advice about an upcoming hotel stay, or to understand how to make changes to your booking, the friendly Premier Inn hotel teams are available to help here.

Why buy from us?

  • Free delivery

    Free delivery

    Sweet dreams start with free standard delivery.

  • 6000+ 5 star reviews

    6000+ 5 star reviews

    Join the well-rested who rated us 5 stars.

  • Recycling available

    Recycling available

    Recycle your old mattress from £30.

  • Klarna available

    Klarna available

    Choose how to pay with Klarna.