Our mattresses and beds are delivered for free in 10 working days as standard. Bedding delivered as standard in 3-5 working days.
For just £40, we will deliver your mattress on the next working day if ordered before 2:30pm.
Too busy weekdays? We can deliver at the weekend.
Only free in the morning or afternoon? Choose your preferred day and a dedicated time slot for just £25.
For peace of mind, we'll collect and recycle your old mattress during delivery for just £40.
Our mattresses and beds are delivered to any room of your choice at no extra cost.
Let us take your items to your preferred room and we'll remove all plastic packaging and build your brand new Premier Inn Bed so you can enjoy your new bed or mattress right away.
Hotel-quality sleep delivered to your door in 10 working days as standard.
Divan beds and bed frames delivered to your door in 10 working days as standard.
Luxurious bedding delivered within 3-5 working days.
You can expect the following steps to take place after you’ve placed your order:
Order Confirmation
You’ll receive a confirmation email with all your order details.
Delivery Confirmation Our courier partner will send you a text & email within 48hrs of placing an order to confirm your delivery details.
Delivery Window Notification
The night before delivery, our courier partner will contact you by text or email to confirm a 4-hour delivery window.* 💡 Tip: If you don’t see it, check your spam or junk folder just in case.
Delivery Day Call
On the day of delivery, our courier partner will call you about an hour before they arrive — so you’ll know when to expect them.
Delivery & Setup
When our two-person delivery team arrives, they’ll:
Check the route to ensure it’s clear and accessible.
Take your new bed or mattress to the room of your choice.*
Remove all packaging and assemble your new mattress or bed so you can enjoy right away.
🗣️ Feel free to ask our courier partner any questions or let them know about special details — like parking restrictions or access issues.
For all questions about beds, mattresses or headboards, please get in touch with:
Silentnight Group Ltd
Tel: 0333 010 3103
Email: premierinn@silentnight.com
For all enquiries relating to bedding products, please contact our bedding partner:
Sartex Quilts & Textiles
Tel: 01706 357490
Email: bedding@sartexquilts.co.uk