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Does Premier Inn products have any warranty?
All Premier Inn products come with 6 month manufacturer’s warranty.
I have a problem with my Premier Inn duvets, what do I do?
Your Premier Inn duvet comes with 6 months manufacturer’s warranty. If you suspect there’s something wrong with your duvet or find any visible faults/defects upon opening them, feel free to contact Sartex’ customer services team. You can also refer to out Faulty Items policy in Terms and Conditions.
Who can I contact for more information on my order?
You can email Sartex at support@premierinnathome.co.uk or you can call the customer service team on 01706 357490. Office hours are 9.00am to 5.00pm Monday to Friday.
