Who will be supplying my pillows?
Although you will be buying from Premier Inn, your contract for the purchase and supply will be with Sartex Quilts & Textiles LTD. Please make sure you have read out terms and conditions before placing your order.
What is the specification for the Premier Inn pillow?
Our pillows are made from 100% Polyester providing soft and silky feeling.
Dimensions: 76 x 44 cm
Soft Pillow: 550g
Firm Pillow: 800g
The pillows are sold in pairs and they come with two quilted poly-cotton pillow protectors featuring a zip at one end, they are easy to take on and off for machine washing.
What is the difference between standard hollowfibre pillows and low denier hollowfibre pillows?
Standard hollowfibre pillows have a much higher density in comparison to low denier hollowfibre filling. Low denier hollowfibre pillows offer a superior sleep experience. Their lower density filling provides a soft and airy feel, promoting comfort and relaxation. With improved breathability, they prevent overheating, ensuring a cool and refreshing sleep. These pillows are perfect for those seeking a gentle, cushioned support that molds to the contours of the head and neck. Upgrade to low denier hollowfibre for ultimate sleep indulgence.
Do the Premier Inn pillows contain foam?
No, Premier Inn pillows do not contain foam.
How are Microfiber Blend pillow different from others?
Premier Inn Microfiber Blend pillow contains 100% microfiber blend filling different from traditional hollowfiber filling used for the pillow. The microfiber blend fillings makes the pillows plump and provides that extra comfort you are looking for while ensuring to keep you away from allergies and bacteria.
How often should I replace my Premier Inn pillow?
We recommend replacing your Premier Inn pillow every 1-2 years. To extend the life span of your Premier Inn pillows, make sure you are using the pillow protectors that come with these pillows. Furthermore, as our pillows are machine washable, you should wash your Premier Inn pillow every 6 months at 40 degrees Celsius.
What are the care instructions for my Premier Inn pillow?
Please find the specific care instructions on the pillow label and packaging insert. All of our pillows and protectors are machine washable at 40 degree Celsius.
How long will it take to deliver my pillows?
We will aim to deliver your pillows within 3-5 working days.
I have a problem with my Premier Inn pillows, what do I do?
Sartex Quilts & Textiles provide a 6 month warranty on the Premier Inn pillows, to cover manufacturing faults and defects. If you suspect your pillows of having a fault, please refer to our Faulty Items policy in the Terms and Conditions, and contact Sartex’ customer services team as soon as you are able.
How much does the Premier Inn pillow costs?
Premier Inn pillows are sold in set of two pillows along with 2 x pillow protectors. Each set costs £36.00 (Inc. VAT). You can choose between soft support pillow and firm support pillow.
When do I pay for the pillows?
You will be required to pay in full amount at the time of placing an order with us. You can pay by either debit card or credit card. If the payment is refused or reversed after dispatch of the pillows, Sartex Textiles & Quilts LTD has the right to request payment or recover the pillows from you.
Does Premier Inn pillows have any warranty?
All Premier Inn pillows come with 6 month manufacturer’s warranty.
I have a problem with my Premier Inn pillows, what do I do?
Your Premier Inn pillow comes with 6 months manufacturer’s warranty. If you suspect there’s something wrong with your pillow or find any visible faults/defects upon opening them, feel free to contact Sartex’ customer services team. You can also refer to out Faulty Items policy in Terms and Conditions.
Cookie | Duration | Description |
---|---|---|
__stripe_mid | 1 year | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
__stripe_sid | 30 minutes | This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any patment information on a server. |
_GRECAPTCHA | 5 months 27 days | This cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. |
cookielawinfo-checbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category . |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
_gat | 1 minute | This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 years | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
_gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
_gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
CONSENT | 16 years 3 months 16 days 10 hours | These cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video. |
vuid | 2 years | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website. |
Cookie | Duration | Description |
---|---|---|
_fbp | 3 months | This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. |
fr | 3 months | Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. |
IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
NID | 6 months | NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads. |
sc_at | 1 year 24 days | The cookie is set by Snapchat. This cookie is used for advertising purpose. It shows relevant ads to the users by tracking user behaviour on Snapchat. |
sp | 1 year | This cookie is set by the host c.jabmo.app. This cookie is used to serve the content based on user interest and improve content creation. |
test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
Cookie | Duration | Description |
---|---|---|
_sp_id.022b | 2 years | No description available. |
_sp_ses.022b | 30 minutes | No description available. |
m | 2 years | No description available. |
Queue-it | 1 year | No description available. |
Queue-it-b37dc698-3590-4b29-a611-4f8bbd147403 | 1 hour | No description |
Queue-it-studentbeans________row | past | No description |
stb_connect_usp_variant | 1 day | No description |
wp_woocommerce_session_786f2d2bdb096f4c5a2c674e2f8248a2 | 2 days | No description |
X-AB | 1 day | No description available. |